This document highlights recent changes to Social Security, along with practical tips to keep your information—and your benefits—safe. Whether you’re applying for the first time or supporting a loved one, these updates can help you take action with confidence and clarity.
Recent Changes: Social Security will now conduct an anti-fraud check on all phone applications for benefits and flag claims that could be fraudulent. Those who are flagged must verify their identity in person. SSA will conduct 100% ID proofing for all in-person claims. Individuals who are not flagged will be able to complete their claims without any in-person requirements. The agency is also implementing a new policy barring beneficiaries from changing their direct deposit information by telephone.
Protect Your Account
- Regularly check your account: Review your earnings history, personal information, and payment status often.
- Don’t click on suspicious links: Emails and text messages from people posing as the SSA may urge you to “verify” your identity. Always access your account through the official site and never enter personal details through a link given to you out of the blue.
- Don’t give cash to protect assets: Scammers pretending to be police or government agents may claim your assets are “at risk” and urge you to convert money into gold or gift cards. This is a classic scam, real agencies will never ask for payment or offer protection this way.
- Talk to a trusted person before making changes: If you’re being pressured to do something like change your direct deposit information or respond to an unexpected notice, talk to a friend or family member first.